These terms and conditions outline the rules and regulations for the use of Kashmir Noor’s website and the purchase of any products offered. By accessing or making a purchase from Kashmir Noor, you agree to be bound by these terms and conditions.
General
These terms may be updated periodically without prior notice.
We reserve the right to withdraw or amend our services or website content at any time.
We are not liable for the website being unavailable at any given time due to technical or other reasons.
Links to third-party websites may be included for convenience, but we are not responsible for the content, security, or policies of these external sites.
You are responsible for maintaining the confidentiality of your account information, including your login credentials.
Quality
All items undergo a thorough quality check before being approved for sale.
In the rare instance of receiving a defective or damaged product, please email us at info@kashmirnoor.com within 48 hours of delivery with relevant details and evidence.
Products must be handled as per the care instructions provided. Kashmir Noor will not be liable for damages resulting from negligence or misuse.
Products
We strive to accurately depict product colors, sizes, and descriptions. However, variations may occur due to display settings or manufacturing processes.
All measurements are approximate, with slight variations (up to 1 inch) possible due to the nature of production.
If a pricing error is discovered after placing an order, you will be notified to confirm or cancel the order. A full refund will be issued if you choose to cancel.
Pricing & Availability
Prices are subject to change without notice and include GST where applicable.
Delivery charges will be clearly displayed during checkout and included in the total cost.
All orders are subject to product availability. If an item becomes unavailable, you will be notified, and a refund will be processed if payment has already been made.
Payment Methods
We accept payments through major debit and credit cards.
All transactions are processed securely using SSL encryption. Kashmir Noor does not store payment information.
Prohibited Activities
You agree not to:
Misuse the website, upload malicious content, or engage in disruptive activities.
Violate any applicable laws or regulations.
Send unauthorized advertising or spam.
Kashmir Noor reserves the right to report such violations to law enforcement and terminate accounts engaging in these activities.
Our Contract
When you place an order, you will receive an acknowledgment email confirming receipt of your order. This is not an acceptance of your order.
A contract is only formed when you receive an email confirming that your order has been dispatched.
Complaints
Customer satisfaction is our priority. For any complaints or feedback, please contact us at info@kashmirnoor.com.
Ethical Sourcing Policy
Kashmir Noor is committed to ensuring ethical practices throughout our supply chain.
We require our suppliers to provide a safe working environment and comply with local employment laws.
If you have questions or require clarification regarding these terms, feel free to contact us.
